HANDLING CRITICISM EFFECTIVELY
At some point in life, everyone faces criticism. The result of criticism depends on how the person reacts to it. It can both improve the confidence in a positive way and make the person better or it can lower the confidence and make the person stressful and worse. While everyone faces criticism, the way a person handles it makes all the difference.
There are two types of criticism:
- Constructive Criticism
- Destructive Criticism
A person receives positive and valid criticism contains both the positive aspects as well as learning points that they need to work on. The important purpose of constructive criticism is to help improve the result of the criticized person or product.
Contrary to the constructive criticism, destructive criticism involves criticism with the intention of being negative and hurting the person. Destructive criticism demeans the person or the product and does not help in improving it.
Dealing withCriticism effectively
- Do not react immediately
Many people react to criticism at the first instance. Before reacting or saying anything it is important to stop and think about it. While the initial human tendency is to react, reminding oneself not to react is very important. In addition, controlling facial expression during this time is critical.
- Think about the positives of criticism
While hearing feedback might prove to be difficult, sometimes there might be some genuine areas of improvement could be spoken about. Generally one misses out noting such factors about themselves. Therefore, listening to another person’s point of view might be helpful to improve skills and personality.
- Listening holds the key
When a person is delivering feedback, it is important to stay alert and focus on the points that are being discussed. Listening to the feedback without interrupting helps the person in speaking the feedback out in a detailed manner. One can also cross check by repeating the points to check understanding. After establishing an understanding to the feedback discussed, it becomes an easy task to implement or make changes accordingly.
- Ask Questions
In case you disagree with some of the points discussed or you are not sure about when the particular instance happened, it is important to question and clarify any queries. Once can also ask for specific examples in case of behavior related feedback. Ask for some suggestions that can help you in improving on the areas that were mentioned. This will also show the person providing the feedback that you are serious about improving yourself and has listened to the feedback thoroughly.
- Turn deaf to any false criticism
Sometimes people criticize for no reason. This might be very hard to face. Under such circumstances, it is better to ignore such points and move on. Get detached from such individuals and remain silent. By reacting to it or defending it, unnecessary attention is being given to the issue. The sole purpose of such feedback could be to intimidate you. So stay calm and do not react.
Feedback or criticism is one of the ways by which we can learn more about ourselves and improve. By taking a positive approach we get one step closer to being a better person both professionally and personally.